Clear answers before you install or purchase

No. It works alongside supported form systems and protects the inquiry after submission by adding custody, ownership, acknowledgement, timing, and escalation.

SMTP improves transmission and delivery evidence. It does not prove that a responsible person saw, acknowledged, and handled the inquiry.

Your final policy should explain this precisely. Lead capture should never silently stop because of a licensing outage; commercial updates, support, and premium services can require an active license.

It is a lead custody and accountability layer. It can complement a CRM by making sure the inquiry survives and reaches a responsible owner before deeper sales management begins.

Yes. Choose a plan with enough activations and follow the published licensing, client-management, support, and fair-use terms.

Yes. Back up the website and test every form, notification channel, deadline, escalation, privacy action, update, and restoration process before production use.