Begin with a real test submission rather than assuming the settings are correct.
Audit checklist
- Identify every public form and its purpose.
- Confirm where the submission is stored.
- Confirm every notification recipient still works for the organization.
- Verify reply-to behavior.
- Test spam and security filtering.
- Record who owns each inquiry.
- Define the acknowledgement deadline.
- Test the backup escalation path.
- Confirm WordPress cron or server cron runs reliably.
- Repeat the test after plugin, theme, hosting, and email changes.